Hotels will generate Purchase Orders within Hilton's new e-Procurement system. The purchase order is then electronically routed to the supplier's Birch Street account unless HSM takes title to the transaction. In these cases, typically for Original Equipment Manufacturer (OEM) supplier orders, the purchase order is instead routed to HSM’s account. Suppliers go on-line and access transmitted purchase orders within their respective Birch Street accounts. Each supplier must Accept the order and then execute the transactions based on the existing terms of the Purchase Order.
Suppliers that do not have access to the Internet may elect to have the e-Procurement system fax the Purchase Order to their company location. This process must be previously agreed upon by all parties and will not be available to the majority of our suppliers.
Suppliers who receive hotel purchase orders via facsimile will NOT have the ability to electronically Accept or Reject submitted purchase orders. Additionally, these suppliers will not be in a position to take full advantage of existing and future planned system efficiencies with respect to the automation of the following processes:
Change Orders,
Return Merchandise Authorization (RMA),
Advance Shipping Notification,
Fulfillment/ Settlement (electronic Invoicing) options, and
System generated reports.