Electronic Ordering Instructions
For
Hilton Hotels
Birch Street
Punch Out
Log In................................................................................................................................................................................................................................. 3
Home Page.................................................................................................................................................................................................................... 4-5
Search............................................................................................................................................................................................................................ 6-7
Bulk Order Pad........................................................................................................................................................................................................... 8-8
Compare Products.................................................................................................................................................................................................. 10-11
Item Details........................................................................................................................................................................................................... 12-13
Custom View............................................................................................................................................................................................................ 14-15
Personal Lists......................................................................................................................................................................................................... 16-17
Building a Requisition........................................................................................................................................................................................... 18-19
Place your order............................................................................................................................................................................................................ 20
Log onto Birch Street and select the Grainger link on the Catalogs Tab.
The link will open the Grainger site within the Birch Street application.
eProcurement is quick and easy with Grainger.
Use this handy guide to walk you step-by-step through our convenient site features. Then keep it near your computer for reference.
Start here as your entry to the Grainger Web site.
Navigation Bar
You will find this navigation bar on every page of this site. See below for descriptions on these helpful fields.
B
Search for products by keyword(s), Grainger Item #, Manufacturer/Brand, Manufacturer Model #, National Stock Number (NSN) or Cross Reference # by clicking on the appropriate choice and entering the information in the box.
C
Search Products – (Browse Catalog)
Click on any Category, Product Index, or Manufactuer/Brand, to browse the more than 155,000 products in our catalog online. You can keep refining your search until you find what you’re looking for.
D
Quick Item Entry
Use this Quick Item Entry Pad to add products to a requisition directly from the home page. For larger requisitions use our Bulk Requisition Pad.
E
Site Features
Find useful information, news, and helpful tips to help you get the job done.
Home
Click here from anywhere on the site to return to the site home page.
Resources
Click here for important resources like:
■ Material Safety Data Sheets (MSDS): Find and print out details on hazardous materials found in products we sell.
■ Certification information: Helpful list of links to independent agencies that test and standardize products for your safety.
■ More great tips and online safety resources.
Contact Us
Here you’ll find a lot of helpful information, like how to contact our Customer Care department by phone or e-mail.
Find a Branch
Search by Zip code, area code, state or branch # to find your local branch. You can also find maps and other information.
Requisition Form
Your Requisition Form is a descriptive breakdown of the items you are adding. You can easily add, alter or remove items from your Requisition Form.
Compare Items
Compare multiple products side by side on one screen with our Product Comparison Tool. Product specifications are arranged in an easy-to-read chart for fast selection.
Help
Get answers about searching, requisitions or Grainger in general. You’ll find phone numbers, email addresses and privacy policies.
4The benefits of using eProcurement System at Grainger:
Fast, efficient and simple to use
View your pricing
Create a requisition quickly using Personal Lists
Grainger eProcurement questions?
Contact Customer Care at 877-699-4890.
(M–F, 7:00am–7:00pm CT).
Or, send an email to NSC@Grainger.com
4Home Page
A
Search Options
Search products by Keywords, Grainger Item #, Manufacturer/Brand, Manufacturer Model #, National Stock Number (NSN), Cross Reference # or Supplier Diversity Products.
Now you have a choice to click on the Categories tab and select the product category, or click on the Product Index tab and select from Index Entries just like in the printed catalog, or select from a list of all the Manufacturer/Brand names Grainger carries.
Wildcard Feature
By using an asterisk (*), you may perform a Wildcard search. For example, if you were looking for a model number but didn’t remember the full number, just type in the first three characters followed by an asterisk (*). Our site will search all of the model numbers that start with those three characters.
Refine by Category
You no longer need to sort through thousands of results to find the right product. Instead you will refine your search by the most relevant categories and make it much easier to find your product.
More Visuals
You can rely on images to help you more quickly find your category of interest without reading long lists.
“Add To” Buttons
To add items to an Order Form or a Personal List, enter the quantities you want under Enter Qty. After that, just click Add to Order or Add to Personal List.
Refining Your Results
Improve your results by using different keywords or selecting search options from the dropdown menu.
Compare multiple products side by side on one web page. Select two to eight items from your Search Results, then click Compare Items for an easy-to-read chart listing all the product attributes.
Item Details Link
This link will give you a detailed product description, technical information if available and more. See the Item Details tab in this guide for more information.
Product Availability
Your Search Results will show general availability and approximately when items will ship. During checkout, this information is presented in real time.
4Search for products by:
4Another Easy Way to Search:
View the Grainger catalog online in PDF format. For details, turn to the Catalog Online tab in this guide.
Keyword(s)
Grainger Item #
Manufacturer/Brand
Manufacturer Model #
National Stock Number (NSN)
Cross Reference #
Supplier Diversity Products
Customer Care: 877-699-4890 Monday – Friday, 7a.m. – 7p.m. (CT)
4Search
Use this pad to quickly add products to your Requisition Form. Simply insert your Grainger Item #s, the quantities you want, and then click “Add to a Requisition”. You may also add these items to a Personal List if you choose.
Copy & Paste
Copy & Paste the quantities and Grainger Item #s from your file. Choose Copy from your program's Edit menu. You can copy and paste up to 60 items. Enter one item per line, separate the Quantity and Item # by Tab or Comma.
Show More Entry Fields
For large purchases that require more fields. Click “Show more entry fields” and additional fields will be displayed. You can requisition up to 120 items with this option!
Learn More
To learn more about the Copy & Paste feature click “Learn More” for help. This page will show you how to copy from a spreadsheet or a document.
NOTE: A [TAB] is automatically inserted between the Quantity and Item # when copying and pasting from a spreadsheet or table.
4Quickly Add Products To Your Requisition Form:
Handle large item orders fast and easy with the Bulk Requisition Pad
You can copy and paste up to 60 items
4Bulk Requisition Pad
Compare Products
You can compare multiple products side by side on one screen with our Product Comparison Tool. Product specifications are arranged in an easy-to-read chart for fast selection.
Three Ways to Compare
There are three ways to compare items to ensure you get the perfect product for your needs.
1. Product Comparison
From the Search Results page, select between two and eight items and click Compare Items. By viewing all of your product options and their attributes on one page, you can turn your search results into a powerful product comparison tool.
2. Compare Alternates
Click on Compare Alternates from an Item Details page if you’re looking for similar products with different features or want to evaluate specs side by side. This will help you find exactly what you’re looking for.
3. Free-form Compare
If you already know which products you would like to compare, just click Compare Products from the home page, enter their Grainger item Numbers and click Compare Items. You can compare up to eight items at once.
Free-form Compare
4Turn Search Results into a powerful comparison tool with Product Comparison:
Select up to eight items to compare at once
View items side by side for quick comparisons
Compare alternate products to find the best fit
Enter Items #s for even quicker comparison results
Contact Customer Care at
877-699-4890.
4Compare Products
Item Details
Product Information
The Item Details page gives you full product descriptions, including manufacturer information, pricing and shipping information, technical specifications, required/optional accessories and more.
Technical Specifications
If an item requires technical specifications, you’ll find a technical specifications box that is a quick reference for important specs.
Notes & Restrictions
If a product contains hazardous materials, it will be noted here. It will also be noted if MSDS sheets or repair parts are available.
Alternate Products
Manufacturers often have multiple products that may work for the same application. Those products are listed here. Add them to your requisition or click on the Grainger Item # to see their Item Details page.
You can quickly compare alternate products on one page to see how they measure up in price and specifications. Just click on Compare Alternates for a complete listing.
F
Optional Accessories
Some products have optional items you may want to order for specific applications. This page will list those products so you can easily add them to your requisition.
Required Accessories
Some products may need required accessories to work or be installed properly. This page will list these accessories so you can easily add them to your requisition.
4Informative Item Details Page:
Pricing
Accessories/Alternate Products
Hazardous materials notifications
4Item Details
Custom View
All Product View
This view will allow you to view all of the products that Grainger offers. The items that are part of your custom catalog view will be marked with a “C.”
Custom Catalog View
This view will allow you to view only the products that comprise your custom catalog. All items in this view will be marked with a “C.”
All Product View Example
Custom Catalog View Example
Personal Lists
Your Personal Lists are records of the products you requisition frequently. Add items to a requisition easily, with a just a few clicks.
How to Get Here
Creating a List
To create a Personal List, select the items you would like, and click Add to Personal List. Then type a name for your list and click Go. This will bring up your new Personal List.
Managing Your List
You can add or delete entries, sort lists, combine lists, create new titles — whatever you like. Creating separate lists for categories like “Tools” or “Maintenance” makes ordering easier than ever.
View a Specific Personal List
Adding Your List to a Requisition
Just bring up the list you’d like to create a requisition from, click Select Items next to the items you wish to add to a requisition, update the quantity and hit Add to Requisition. Then check out and you’re done.
4How to set up a Personal List:
Search for the products you want to add to your list
Click on Add to Personal List from the Item Details Page
Now you’re ready to manage your list
4Personal Lists
Your Requisition Form shows you a list of items you are ordering. You’ll find all pricing, general availability and quantity information on this convenient form.
Add Items to a Requisition
Add items easily from your Quick Item Entry box, Bulk Requisition Pad, Search Results, Personal Lists or an Item Details page. Simply click the “Add to Requisition” button.
Notes and Restrictions Link
Look for the icon in the Notes column of your Requisition Form. It provides additional information on the product. Click the “Notes” button for alternate products and optional /required accessories, if modification and service is available, and more.
Submit Your Requisition
To submit your Requisition, first verify everything on your Requisition Form and then click the “Continue” button. This brings up a Requisition Confirmation page.
Click on “Edit Requisition” to make any last minute changes or “Submit Requisition” to be transferred to Birch Street.
4Time-saving features for fast requisitioning:
Get detailed information from the Notes and Restrictions link
Submit your requisition quickly
4Building a Requisition
4 Finalize and submit requisition.
The buyer is returned back to Birch Street PO tab and the newly created Purchase Order. IMPORTANT - Once the PO has been created in Birch Street, you must “Submit” the order back to Grainger for it to be processes by Grainger. The PO status will change from “New” to “Submitted to Supplier” or “Submitted for Approval” (only for those hotels using the electronic approval process).
Once Grainger has successfully received the submitted order from Birch Street, the PO status will change from “Submitted” to “Accepted by Supplier”
An order confirmation number will be generated for you once Birch Street has approved the order and the order has been received by Grainger.
Grainger/ Birch Street – FAQ’s
I currently order Grainger repair parts on Grainger.com. Will I be able to order Grainger repair parts through the punchout?
The ability to order from Grainger Repair Parts through the punch out is not currently available. To order these repair parts, create non-catalog items and submit a purchase order to Grainger Repair Parts (local branch) for these. You can find your local branch by clicking on the Find a Branch tab and searching by Zip code, area code, state or branch number.
I purchase products on a repeat basis and utilize Personal Lists on Grainger.com to make this easier and more convenient. Does Grainger punch out allow me to create Personal Lists?
Yes. You may create personal lists on the punchout. However, the lists will automatically be shared with all of the users at your property, so give your personal lists unique names for easy identification.
Order History is not available on Grainger.com. However, your marketplace or ERP typically offer this functionality.
I like to check Order Status on Grainger.com. Is this functionality available on Grainger punch out?
Order Status functionality is not currently available on Grainger punch out. However, if you are registered on with the appropriate account number on Grainger.com and know your purchase order number, you may check order status in this way. Check with your Grainger Account Representative to obtain your account number if you do not know it.
Sometimes I have a need to pick up products the same day. I currently use Grainger.com to place Will Call orders to accomplish this. Is Will Call an option through the punchout?
Will Call is not available on the Grainger punchout. In order to place Will Call orders, phone in your order to the local branch and create a confirming PO in Birch Street.