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Site Overview
This Web site is a tool to allow you to order your uniforms quickly and simply while providing information and operation unique to Hilton Hotels. The Web site offers two main functions:
Product Catalog: An online catalog that allows you to easily navigate through your selection options through either a vertical, hierarchical navigation tree, or a role/category visual view that provides thumbnail images of the available items. This is where you place new orders.
Inquire Order Status: Allows you to check on your orders to find the status and other valuable information.
The Web site is available 24 hours a day, seven days a week with the exception of Saturday night 6:00 pm to Sunday Morning 6:00 am when the system is down for maintenance.
Log into Birch Street
and select the Superior Uniform Group link on the Catalogs Tab.
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Your Home Page
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Shop Using the Product Catalog
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Checkout
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Order Verification Page
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The buyer is returned back to Birch Street PO tab and the newly created Purchase Order.
Important – Once the PO has been created in Birch Street, you must click on the Header Update button.
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On the Header Update screen you will be able to change the Payment Method. Select Credit Card in the Payment Method drop down.
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IMPORTANT - Once you have updated the PO Header with the credit card information, you must “Submit” the order back to Superior Uniform Group for the order to be processed by Superior Uniform Group. The PO status will change from “New” to “Submitted to Supplier” or “Submitted for Approval” (only for those hotels using the electronic approval process).
Once Superior Uniform Group has successfully received the submitted order from Birch Street, the PO status will change from “Submitted” to “Accepted by Supplier.”
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Order Status Inquiry:
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Shipping Information Page
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If the line status is listed as “open” on the Sales Order page, then the date displayed on the Shipping Information page is the planned ship date.
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Administration, Contact and Help
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